Question 1

What does HireNewTalent.ai do for businesses?

Accepted Answer

HireNewTalent.ai helps companies hire pre-screened, offshore talent for admin support, sales, customer service, operations, executive assistance, and more. We can staff your business with quality offshore resources at a fraction of typical costs and in a much shorter timeframe than the competition can.

Question 2

What is a Virtual Assistant (VA)?

Accepted Answer

A Virtual Assistant (VA) is an offshore worker who can support functions like sales, email and calendar management, customer support, operations, data entry, research, social media management, and more. VAs typically cost much less than domestic resources while delivering comparable performance.

Question 3

What kinds of support tasks can VAs handle?

Accepted Answer

Virtual assistants can perform sales, email and calendar management, customer support, operations, data entry, research, social media management, and more. They can support most common business functions at significantly lower cost.

Question 4

How do I get started?

Accepted Answer

Visit our homepage and complete the client signup process, search for the type of candidates you are looking for using a few sentences about what you're trying to hire for, connect, and begin receiving matches.

Question 5

How does the matching process work?

Accepted Answer

Businesses submit hiring requirements, and our AI plus verification process matches you with candidates whose skills and experience align with your needs. Matching is typically completed in under a minute.

Question 6

How quickly can I get a VA?

Accepted Answer

Businesses typically receive matches within a minute. If you move forward, it usually takes about 5 business days for us to interview a candidate and present them to you.

Question 7

Can I meet the VA?

Accepted Answer

Yes, while most agencies don't allow this, we do. You can meet the VA after they pass our vetting process.

Question 8

Are virtual assistants verified or screened?

Accepted Answer

Yes. Talent is vetted for skills and suitability before being presented, helping ensure higher-quality matches.

Question 9

How much does a VA typically cost?

Accepted Answer

1 VA starts at $650/month for 80 hours/month, and $1,200/month for 160 hours/month. This price depends on skills, years of experience, and your requirements as a business and is subject to market conditions. This includes all payroll management, compliance, vetting, interviewing, placement, and ongoing management.

Question 10

What is included in your fee?

Accepted Answer

Our fees are inclusive of all payroll management, compliance, vetting, interviewing, and ongoing management fees. Additionally, we promote knowledge sharing of best practices so your VA can help you improve your business.

Question 11

Is there a minimum commitment?

Accepted Answer

We offer resources tailored to your needs for 80 hours or 160 hours per month, without long-term contracts. All contracts are month-to-month.

Question 12

Do I manage payments through the platform?

Accepted Answer

We handle all payments through our platform. You simply pay us each month, and we take care of the rest.

Question 13

Is there support after the hire?

Accepted Answer

Yes. HireNewTalent.ai provides ongoing support, follow-up assistance, and community resources to help ensure successful working relationships. We also share best practices for hiring and tools to help both your business and the VA.

Question 14

What if a hire does not work out?

Accepted Answer

We offer free replacements and can share potential replacements with you within 7 business days.

FAQ for Clients

General

Matching and Hiring

Pricing and Payments

Support and Replacements